Avatar/Profile Picture (Only for Agents)

Overview

The Profile Picture / Avatar feature in BOSSDesk allows you to add a personal touch to your profile and interactions, enhancing user experience and team collaboration.

Key Features

  • Adding an avatar or profile picture helps coworkers, admins, and support agents recognize you quickly.
  • It enhances communication efficiency and helps reduce confusion during teamwork.
  • It also adds credibility and a professional touch to your profile within the system.

How to Add an Avatar/Profile Picture?

To add an avatar or profile picture to your account, follow the steps below.

Click the Profile icon on the Dashboard page.

Profile icon

The Profile dropdown list is displayed.

Profile list

Click My Profile. The My Profile page is displayed.

Profile page

Click the Edit icon. The Edit page is displayed.

Profile edit

Scroll down to Avatar and click Choose File. Then, select the desired profile image from your system.

The selected avatar is added to the profile.

Profile edit

Click the Save button.

The avatar or profile picture is added successfully to your profile.