Non-IT Assets

Introducing the new feature in BOSSDESK, the "Non-IT Assets" section under Assets. This enhancement enables users to add and manage details of non-IT assets separately from IT assets. Additionally, it facilitates the creation of new roles and permissions specific to non-IT assets, allowing controlled access for individuals who do not require access to IT assets.

You must have the below Role-based permissions to use the Non-IT assets tab. You can choose the role you want to modify or create a new one if needed.

Navigate to the Settings tab from the left-side menu. Select the option "Roles" under “User Management”. Select the option “Technician”. And you can view the permissions for “Non-IT Assets”.

Key Features

Non-IT Assets Section: A dedicated section within the Assets module of BOSSDesk for managing Non-IT assets.

Differentiation: Clear segregation between IT and Non-IT assets to streamline asset management processes.

Role / Permission Customization: Ability to create new roles and permissions specifically tailored for Non-IT assets management.

Controlled Access: Grant access permissions selectively to individuals or groups, ensuring that only authorized personnel can view and manage Non-IT assets.

Steps to create a new Non-IT Asset record

  1. Navigate to the Assets tab from the left-side menu. Select the option "Non-IT assets."

  2. You can view all the available assets with their descriptions, types, and other information.

  3. You can filter these available assets by type, status, location, and keywords.

  4. You can create a new asset by clicking on "New Non-IT Asset."

  5. Fill out all the necessary fields and click "Save."

Steps to Import Non-IT Assets

You can streamline the process by importing data into the Non-IT Assets section in bulk via a CSV file. To successfully import your data, ensure that the CSV file follows a specific format: it should be comma-separated, contain a header row (the specific header text is inconsequential), and include the following columns in the precise order specified below:

  1. Navigate to the Tools tab from the left-side menu. Select the option "Non-IT assets” from drop-down options.

  2. You have the option to view the sample file format or download the sample CSV file. Fill in all the necessary details in the CSV file.

  3. Click the "Choose file" option and select the file from your local drive.

  4. Click “Import”.